SQL Server Issue (Resolved)
  • Priority - Critical
  • Affecting Server - Bravo Server

  • We're investigating a SQL database server issue that is causing websites to either not load correctly or at all. We hope to have the issue resolved shortly. Thank you for your patience! 

  • Date - 04/22/2024 09:41
  • Last Updated - 04/22/2024 09:57
Website Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Bravo Server

  • We're currently experiencing a website outage with our Bravo Server. Our team is currently investigating and fixing the issue. We'll advise once the fix is complete. 

  • Date - 07/11/2022 10:05 - 07/11/2022 10:34
  • Last Updated - 07/11/2022 10:06
Bravo Server Migration (Resolved)
  • Priority - High
  • Affecting Server - Bravo Server

  • Bravo Server is currently being upgraded. Hosting accounts will be migrated to the new server with little to no interruption in service. 

  • Date - 01/10/2019 20:23 - 01/12/2019 00:00
  • Last Updated - 01/11/2019 22:40
Webmail SSL Broken (Resolved)
  • Priority - Critical
  • Affecting Server - Bravo Server

  • We're currently aware of an issue with the SSL certificate on Webmail. Our team is actively working to resolve the matter. In the meantime, please use this URL to access Webmail: https://bravo.bhmhosting.com:2096/

  • Date - 01/11/2019 18:37
  • Last Updated - 01/11/2019 22:40
New Server Migration (Resolved)
  • Priority - Critical
  • Affecting Server - Alpha Server

  • The BHM-1 server is being migrated onto a brand new, more powerful server which will include the latest versions of cPanel and CentOS.

     
    The migration will begin in two weeks and be completed within one week. Ensuring your total satisfaction with this process is of primary concern. We plan to facilitate the migration as quickly and seamlessly as possible, utilizing off-peak hours. The migration process itself will result in an exact copy of your account being moved to our new server while maintaining the most up-to-the-minute data.
     
    This is a planned, scheduled outage and clients will be contacted by email should any delays or problems occur. Once the data switchover is complete, we will begin diverting all traffic to the new server so that you do not miss any traffic or experience any connectivity problems.
     
    Please be aware, that with all server maintenance, users may experience minimal amounts of downtime, including: email outage and slow website loading speeds.
     
    If you have any questions or concerns about the migration, please open a support ticket or email our Technical Support Department at support@backhousemediaonline.com
     
     
    Thank You,
     
    Backhouse Media Support Department

  • Date - 10/15/2013 00:00 - 11/01/2013 00:00
  • Last Updated - 07/17/2016 17:56
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Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
Alpha Server PHP Info
Bravo Server PHP Info